Show Conversations not working

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Show Conversations not working

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Functionality

Platform: Windows XP client

Release: 8.5

Reproducible: Always

When I click on the Show button in my Inbox & then choose Conversations, I see the yellow info bar telling me that I should only see the latest message in each thread. However, I see all messages as individual items. I do not see the expandable conversation hierarchy that I expect to see.

Both the sender & recipient in my test conversation are using Notes 8.5 (Standard version), the mail85 template & their home server is the same Domino 8.5 IF2 server. Mail file properties for both mail files show that the Don't support specialized response hierarchy is NOT checked & the Support Response Thread History IS checked.

Is anybody else experiencing this issue &, even better, know of a fix. I have already tried rebuilding cache.ndk, bookmark.nsf & desktop8.ndk but no luck there.

Our mail server is Domino 8.5 IF2 for System i (v5r4).

Thanks,

Bill

Feedback number WEBB7SPLA6 created by ~Elizabeth Rereskioden on 06/04/2009

Status: Open
Comments: